Question 1

Adding your URL to Social Media Platforms

Accepted Answer

Adding your URL to all social platforms.

Copy your URL

Login to your Direct.me profile editor
Click 'Copy' the right of your Direct.me URL

Paste your link to your socials platforms

Adding your Profile URL to Instagram

Log-in to your Instagram
Navigate to your profile page by tapping on your profile image.
Click 'Edit Profile'
Paste your Direct.me URL into the Website field.

Adding your Profile URL to TikTok

Log-in to your TikTok
Navigate to your profile by tapping "Me".
Click 'Edit Profile'
Paste your Direct.me URL into the Website field.

Adding your Profile URL to Twitter

Log-in to your Twitter
Navigate to your profile
Click 'Edit Profile'
Paste your Direct.me URL into the Website section

| Pro-Tip: Tweet your URL then "PIN" it so all followers can always find it.

Adding your Profile URL to Facebook

Log-in to your Facebook
Navigate to your profile
Click 'Edit Profile'
Paste your Direct.

Question 2

Adding your links

Accepted Answer

Adding your links to your profile

Adding an image to your button

Sample "Icon" button (recommended size: 400px X 400px or 1:1 Ratio)

Sample "Full Featured" button (recommended size: 1200px X 600px or 2:1 Ratio)

| Next step: Learn how to add and share your Direct.me URL, click here to learn how →

Troubleshooting

What to do if your link is not showing on your Direct.me profile.
If a link is not displaying on your Direct.me it could be due to the following:

*

Question 3

Register and verify your account

Accepted Answer

Register and verify your account

Create your profile, sign up here
Check your inbox for our verification email (check your junk folder if you can't see the email).
Click the link 'Verify Email' and instantly activate your account.

| Next step: Now it's time to add your links, click here to learn how →

Troubleshooting: I am not receiving the verification email

Double-check you've entered or registered the correct email address.
Check your email's spam or Promotions (for Gmail) folders. If you found the email in these folders, mark them as "not spam" to make sure you receive future emails in your inbox.

|| Still, need help? Please contact our customer support team or emailing support@direct.me

Question 4

Adding Gifts to your profile

Accepted Answer

Adding gifts a form of "tipping"

Virtual gifts are a great way for your followers to support you financially. You will need to add your payout details before offering gifts.

Adding Gifts:

Log in to your Direct.me profile editor
Scroll to the Virtual Gifts section and click 'Set up payout details' or if you have already added your payout details, proceed to step 3

Click '+’ in the Virtual Gifts section

Choose from the list animated gifts and click '+ Add this’

Set your price.
Click 'Publish Item'
Add more gifts by repeating the steps above

Removing or editing gifts:

Click the 'Gift' you want to edit

Change the Price
Choose who can see your gifts - Everyone, Your Followers, Only People you follow
Remove gift click 'Delete It here'
Then click 'Save Changes'

| What to earn more by engaging with fans? Think about adding Direct Access to you your profile, learn more here. →

Question 5

Received a Direct Access order, now what?

Accepted Answer

After receiving a Direct Access order

Where do I receive orders?

You will receive an email when you receive an order. Simply click that the link in your email to be taken to the order or visit your Direct.me inbox. Paid request will be marked with a payment icon. All information about that request can be found in that message. If you have any questions or clarifications you can simply respond to that message to communicate directly with your customer.

How fast do I get paid?

You will receive payment 7 days after you complete the request.

| See to payout transactions, recent activity and balances click menu > wallet

How long do you have to complete a order?

You will have up to 7 days to complete your request. IF a request is not fulfilled within the 7 days the order will automatically be canceled and any hold or charge will be refunded, and the temporary hold on your debit/credit card will be released.

| In the event, your order has expired we encourage you to message your fan to place another order.

Rejecting an order.

In the event you can not or wish not to complete any request simply click *Reject request". The order will automatically be canceled and any hold or charge will be refunded, and the temporary hold on your debit/credit card will be released.

||| Once an order is rejecte

Question 6

What is Direct Access and how to earn?

Accepted Answer

Earn from Direct Access

Create unique ways to earn from engaging with your followers. List items of your choosing and create massive earning opportunity from all of your highly engaged audiences, across all major social platforms and verticals.

What can you offer with Direct Access?

Video Messages - Followers can purchase a short video (or audio) message from you.
Premium DM's - Allow your followers to pay to send you messages
Social Action - Sell social media shoutouts, follow backs and more
Phone Call - We will connect you privately to your buyer for a short phone call.
Video Call - Sell a short video call on whatever platform you choose.
Digital Product - Instantly delivered; Video, Picture, Audio, PDF, and more.
Physical Product - Sell unique and exclusive products such as autographed photos.
Custom Item… - This option allows you to offer something specifically geared to you and or your fans.

| Want to add Direct Access to your profile? Learn how here. →

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